Archive for October 2009

MS Dynamics CRM 4.0 - Restricted Bulk Edit of Attributes

Hi,

I was trying to bulk edit a number of attributes today on the contact form but for some reason, MS Dynamics CRM 4.0 would not let me. After some research I discovered that you cannot perform bulk edits of a field that has an active OnChange event.

To get around this, simply disable the event (un-tick the box), save and publish, make your changes and the re-enable the event

Handy!
Tuesday 20 October 2009
Posted by XRM Consultant

MS Dynamics 4.0 - Show/Hide Field Dependant On Picklist Value

Hi,

In the below example, i had a list of 5 values stored in a field as a picklist. When values 1 and 2 were chosen i wanted to hide the field, and display it when values 3,4 and 5 are selected. If you only have a single value to hide the field, then simple remove the "if else" part of the code below...


if(crmForm.all.cit_phonestatus.DataValue == 1)
{
    crmForm.all.cit_dateret.disabled = true; // to disable

    // to hide
    crmForm.all.cit_dateret.style.display = "none";
    crmForm.all.cit_dateret_c.style.display = "none"; // for label
}
else if(crmForm.all.cit_phonestatus.DataValue == 2)
{
    crmForm.all.cit_dateret.disabled = true; // to disable

    // to hide
    crmForm.all.cit_dateret.style.display = "none";
    crmForm.all.cit_dateret_c.style.display = "none"; // for label
}

else {

crmForm.all.cit_dateret.disabled = false;
    crmForm.all.cit_dateret.style.display = "";
    crmForm.all.cit_dateret_c.style.display = "";
}
Posted by XRM Consultant

Add Images to Microsoft Dynamics CRM 4.0 with PixRM

Hi,

A colleague (Rob Peledie - www.crmconsult.info) here at Chorus IT has developed an absolutely fantastic plug-in for Microsoft Dynamics CRM that allows you to attached images directly to any entity (custom or native) within CRM.

Currently within MS CRM, all you can do is attach an image to record within a notes field. This plug-in gives you the power to use images effectively for a variety of purposes including reporting.

For more information, go to www.pixrm.com where you can download a 30 day trial of this brilliant plug-in!


Monday 19 October 2009
Posted by XRM Consultant

Automate a Save Event in JavaScript - Dynamics CRM 4.0


I was having a problem with some JavaScript in MS Dynamics CRM 4.0. I had added the function to a form to hide or show a tab that contained a number of options to hide and show navigation options on the left-hand menu. The problem was that when I loaded the form with the tab hidden, any JavaScript on the hidden tab would not work as it had not been loaded with the rest of the form. 


To get around this, I needed to save the form, after I had shown it. I found a very very simple piece of JavaScript to automate this and inserted it at the end of my function as shown:



//Hide Or Show Display Options Tab
if (crmForm.all.cit_showhidenavoptions.DataValue == false) 
{
    //hide the second tab
    crmForm.all.tab6Tab.style.display = "none";
    crmForm.Save();
}


else {
    //show the second tab
    crmForm.all.tab6Tab.style.display = ""; 
    crmForm.Save();
}


Simplest ones are definately the best


Hope this helps


xRM Consultant

Wednesday 14 October 2009
Posted by XRM Consultant

CRM 4.0 - Dynamically Customising Left Navigation Menu Option

We had a requirement to customise the left-hand menu navigation options on an account record.This cannot be done natively within Dynamics CRM, however there are a number of different options that will allow you to do this, including JavaScript entered into the OnLoad event of the record.


To make life even more difficult, we wanted to give users the ability to hide and show these navigation options themselves. Sounds tricky, but actually its not as difficult as it sounds. We found a nice, clean way of doing this as follows (Download Full Document):

First, navigate in CRM to Customisation\Customize Entities\Account\Forms and Views\Form. Open the form record and create a new Tab called Navigation Options. O n this tab create a section called “Standard Entities”: 


Posted by XRM Consultant

What Is xRM?

Any ideas? The answer is actually very simple. We all know that CxM is Customer Relationship Management.

xRM, really embodies all the business processes and practices that go beyond typical Customer Relationship Management. xRM focuses on ALL processes and relationships that are managed as part of the business funtion.

One of the best explanations of xRM I have come across is in this video:



Thanks to CRM Consult.info for the above

Joel


Tuesday 13 October 2009
Posted by XRM Consultant

Joining Chorus IT - Bristol

Hi,

Well, after a long 4 weeks i have finally joined Chorus IT!

I had been introduced to MS CRM (Microsoft Dynamics CRM) by my previous employer, Element78. With no defined sales process initially, they used Dynamics to guide their process and empower the sales and support team to work more effectively.

Now, whilst having a clear idea of where you want to be with processes is always by far superior, it was interesting to see how the functionality of MS CRM empowered the sales and particularly the support process.

Chorus IT, have really been leading the field in delivering MS CRM to companies in the south west and customising it to suit their specific business needs, so it was a pleasure join them!

As a relative novice when it comes to developing customizations for MS CRM, I will be posting interesting news from MS, How-To guides for certain customisations amongst other interesting bits. If you have any insights, please feel free to get in touch

Cheers

Joel Abbott
xRMConsultant.com

Friday 9 October 2009
Posted by XRM Consultant

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Having worked with Microsoft Dynamics CRM 4.0 in a sales & development environment, my focus now is on customising this awesome solution and showing its true potential.
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