Archive for May 2014
BIG NEWS: Microsoft & Salesforce.com Annouce Partnership!!!!!

For those who haven't seen the news that is coming out of the US this evening, Microsoft new CEO Satya Nadella has announced a partnership between Microsoft and Salesforce.com.
This is really REALLY big news....and not particularly great.
Friday, 30 May 2014
Posted by Unknown
The Million Dollar Question - How To Get Buy In! - Part 2 (End Users)

If you read the
second article in our 3-part series on how to get buy-in for your CRM project.
Part 1 of the series focused on getting management teams on board. If you
missed it, go and have a look here. In this article we will discuss what is
probably.
Friday, 23 May 2014
Posted by Unknown
The Million Dollar Question - How To Get Buy In! - Part 1 (Management)

I recently attended
the CRM User Group at the Microsoft Campus in Reading (UK). If you haven't
gotten involved with the CRM User Group yet I would thoroughly recommend it. It
is run by a Microsoft MVP called Adam Vero. Adam is a top.
Wednesday, 21 May 2014
Posted by Unknown
Service & Case Changes…Small But Mighty! Microsoft Dynamics CRM 2013 - Spring Wave

As part of
the Microsoft Dynamics CRM 2013 Spring Wave there are a whole host of updates
to different areas of this fantastic solution. To get more information on all
the changes, you can find the release preview guide here.
In this
blog I just wanted.
Tuesday, 20 May 2014
Posted by Unknown